A little technique to write unignorable headlines: handle objections right away
A few weeks ago Glenn Fisher asked this question on Twitter:
Many experienced copywriters replied. Some answered, "impact". Others answered, "Persuade", "wonder", "motivate", "communicate" or "sell.
I replied "Clarify".
Clarify what’s the big idea that hints that here is something your reader really, wants (and can get from you).
The truth is...all these answers are correct.
Copywriting is the art of writing words to persuade people to do or buy something. But to persuade people to act, your copy must do 3 things:
1. Cut through the noise with impact (“Is it memorable?”)
2. Communicate (“Does it clarify what's the big idea you want people to know?”)
3. Persuade (Does it motivate the reader to act?)
That's why your headlines are the most important element of your copy. As ad legend David Ogilvy said, "It's the telegram which decides whether the reader will read the copy".
A standard way to cut through the noise with impact is to write headlines that state a benefit or a promise.
But this technique has a problem. In 2020 consumers are more cynical and skeptical than ever.
All thanks to decades of sleazy ads and brands making overpromises and underdelivering.
This means that for every benefit there's a reader thinking, "Yeah right. All these Deodorant brands say that their deodorants are 100% natural. But I've tried a bunch of them and none pass the stink test."
So how can you write more impactful headlines that win over skeptics and their fears?
Handle the #1 objection right there, in your headline. Acknowledge what's stopping them from using your product, then give it a positive spin.
Takeaways for your business:
1. Before writing your headline, think first about your reader's objections. Think about what's stopping them from using or trying your product. Think about all the "What if..." objection questions that are flying around in their minds about your product benefits.
Remember that most consumers probably never heard about your brand. *cof cof...unless you're a mass market brand like Coca-Cola, Apple or McDonald's.*
So it's perfectly normal that the reader might be skeptical or cynical about your headline promising benefits. They don’t know who you are (yet!), so they may not trust you (yet!).
2. Anticipate and answer your #1 objection right away. Look at your headline and ask yourself five questions:
1. I don’t have enough time.
2. I don’t have enough money.
3. It won’t work for me.
4. I don’t believe you.
5. I don’t need it.
Then pick the #1 objection that's stopping people from buying. And answer it right there, in your headline. Tell people the reason why your product delivers the selected benefit.
Here’s an example:
Let's suppose you run Noocity, a startup that sells self-watering planters that help you grow your own veggies at home.
Don’t say:
We make cities greener, one vegetable garden at a time.
Say :
No garden? No problemo. Growing a veggie garden with Noocity's self-watering planter is easy breezy (with extra love + zero worries about when and how often to water your greens).
I know, I know...it's way longer.
30 words instead of 10. But the message is 10x stronger because it handles the objection. And because it's specific and tells the reader that he/she'll have zero worries about when and how often to water their veggies.
Your pal,
Miguel Ferreira
Founder & Chief Copywriter, Teardwn + Nishi + Jack Had A Groove FM + Copy Ipsum
PS. A website without good copy is like watching a movie that has Chuck Norris without a beard. It makes people immediately turn it off.
The good news? My web copywriting crash course for bootstrapping biz owners teaches you all the basics. So you can write unignorable words that help you sell more online, even in a crazy year like 2020.
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